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Information for New Clients from West Bloomfield Best Counseling

Preparing for your therapy visit

Are you new to therapy? Many people wonder how therapy works in general, or how to begin working with one of the Counseling Associates therapists. On this page, you can obtain information about the process and learn how to get started with therapy for yourself, or your family. If the information you seek cannot be found in our 4-step process, you may find what you are looking for on our page of Frequently Asked Questions (FAQ).
  1. How do I get started?
  2. Calling the clinic
  3. Talking to my therapist
  4. The first session (the intake session)

Step 1. How do I get started?


People come to therapy for many reasons, and each client represents a unique array of needs, strengths, and concerns. The best way to get started is first think a little bit about what kinds of issues you or a loved one are having. The most common reasons given for wanting treatment are marital, parent/child problems, or symptoms of anxiety or depression. If you are not sure how to describe how you are feeling, you can find information about common life difficulties on our site by clicking here.

Step 2. Calling the clinic


Call Counseling Associates and speak to our experienced referral staff. Staff members at Counseling Associates are selected for their knowledge, skills, and compassion. Many members of our staff have worked at Counseling Associates for 10 years or more. These people are your bridge into therapy.
When you call, you will be asked to give a little information about your reason for seeking help.
When you call, you will be asked to provide your name or the name of the patient, a contact number, and general information about your reason for calling (such as anxiety, depression, or a specific family concern). You will also be able to discuss any preferences you have in regards to your therapist, such as whether you prefer to visit a male or female therapist, or a therapist with specific experience. Our referral staff member will inquire about insurance and your preferred method of payment, and record convenient times for visits and calls.
Your referral will be forwarded to the appropriate specialist after consideration has been given to your circumstances and preferences.

Step 3. Talking to the therapist


You will receive a call back by a therapist within 24 hours of your original call if it is during normal office hours. Your therapist will discuss the fees associated with treatment and any other pertinent information. Normal office hours can vary, but are typically from 8.30 a.m. to 9 p.m., Monday through Thursday, and 8.30 a.m. to 5 p.m. on Friday and Saturday.

Step 4. The first session


Your therapist will arrange a meeting time to complete a confidential intake session.
When you arrive at Counseling Associates, please approach the receptionist as there may be forms to sign, and copies will be made of your driver's license and any insurance cards. During your first session with your chosen therapist, you will be able to discuss the problems that have led you to seek treatment. This is the beginning of therapy, and you and your therapist will schedule future meeting times.

Do you have further questions?

Short answers to commonly asked questions can be found by looking at the list of Frequently Asked Questions (FAQ).
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